Ignorance is Bliss and Costly

Spending almost 6 months helping a client modify his home, he became a frustrating client who refused to listen to our education.  We understand the “urgency” of your situation, but oh how patience can be a virtue a times!  There needs to be an understanding that there will be a wait… and sometimes that wait is longer than expected.

In his own frustration, my client went to an “Attorney Modifier”, and this attorney told the client that he couldn’t do anything for him, after he had already paid him twice the amount of my costs and took over power of attorney from me.  The client came crying back to us claiming, “I didn’t know!”  (He knew…) We did finish this file for the client, and in almost a five day period, our company received a modification package and saved his home.

Would you believe that the client still tried to give the credit to the an Attorney?! I know that the Attorney was elated to take this credit. The client does not realize that not many people, rarely even those in the judicial systems have resolved a loan modification in 30 days, let alone five.

Oh well, thus the culture that makes up our U.S. Citizen purchasers proves we need to educate further to help those who just do not understand.  Our office is cultured, with interpreters [and we're always looking for more] to educate us and help us on our journey to educate on how their culture sometimes doesn’t want to believe that Attorney’s don’t have the capabilities to complete modifications, and in a week?  That would have been an impossibility!

Ignorance Might of Been Bliss, but Today It’s Costly…